Dispatch Coordinator

Job Summary

To ensure timely and accurate delivery of legal documents, the full-time Dispatch Coordinator for Process Servers will manage job dispatching, coordinate with servers and internal partners, and monitor task boards remotely from Arkansas.

Key Responsibilities

• Monitor internal application task board to identify and manage aging unclaimed jobs
• Coordinate with servers to claim jobs and resolve issues related to missing customer information
• Analyze trends in unclaimed jobs and communicate findings to relevant teams for escalation and resolution

Required Qualifications

• 1-2 years of experience in dispatching, customer service, or operations coordination
• Strong organizational skills to manage high-volume tasks and shifting priorities
• Ability to analyze information and identify roadblocks for appropriate escalation
• Comfortable navigating digital tools, internal platforms, and map-based systems
• Proven ability to work independently while contributing to team goals