Dispatch Coordinator
Job Summary
To ensure timely and accurate delivery of legal documents, the full-time remote Dispatch Coordinator for Process Servers will monitor task boards, coordinate with servers, and resolve issues related to job claims and dispatching.
Key Responsibilities
- Monitor internal task board to identify and manage aging unclaimed jobs
- Coordinate with servers to claim jobs and communicate effectively using various tools
- Analyze and report trends in unclaimed jobs and escalate issues as necessary
Required Qualifications
- 1-2 years of experience in dispatching, customer service, or operations coordination
- Strong organizational skills to manage high-volume tasks and shifting priorities
- Ability to analyze information and identify roadblocks for escalation
- Comfortable navigating digital tools and map-based systems
- Proven ability to work independently while contributing to team goals
Complete Job Description
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