Dispatch Coordinator

Job Summary

To ensure timely and accurate delivery of legal documents, the remote Dispatch Coordinator for Process Servers will manage job claims, dispatching, and communication with servers and internal teams in a full-time capacity based in Kansas.

Key Responsibilities

• Monitor the internal task board to identify and manage aging unclaimed jobs
• Communicate with servers to claim jobs and resolve issues related to missing customer information
• Report trends in stuck jobs and collaborate with regional recruiters to address coverage needs

Required Qualifications

• 1-2 years of experience in dispatching, customer service, or operations coordination
• Strong organizational skills to manage high-volume tasks and shifting priorities
• Ability to analyze information and escalate issues as needed
• Comfortable navigating digital tools and map-based systems
• Proven ability to work independently while contributing to team goals