Dispatch Coordinator
Job Summary
To ensure timely and accurate delivery of legal documents, the full-time Dispatch Coordinator for Process Servers will monitor task boards, coordinate with servers, and manage unclaimed jobs in a remote environment based in Alabama.
Key Responsibilities
- Monitor the internal task board to identify and address aging unclaimed jobs
- Coordinate with servers to claim jobs using various communication tools and resolve issues related to missing customer information
- Report trends in job statuses and collaborate with recruiters to address coverage needs in specific locations
Required Qualifications
- 1-2 years of experience in dispatching, customer service, or operations coordination
- Strong organizational skills for managing high-volume tasks and shifting priorities
- Ability to analyze information and escalate issues as needed
- Comfortable navigating digital tools and map-based systems
- Proven ability to work independently while contributing to team goals
Complete Job Description
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