Dispatch Coordinator

Job Summary

To ensure timely and accurate delivery of legal documents, the full-time Dispatch Coordinator will manage job claims and dispatching processes remotely from North Dakota, while coordinating with process servers and internal teams in a fast-paced environment.

Key Responsibilities

• Monitor the internal application task board to identify and manage aging unclaimed jobs
• Coordinate with process servers via various communication tools to claim and dispatch jobs efficiently
• Analyze job trends and escalate issues related to unclaimed jobs or missing information to appropriate teams

Required Qualifications

• 1-2 years of experience in dispatching, customer service, or operations coordination
• Strong organizational skills to handle high-volume tasks and shifting priorities
• Ability to analyze information and identify roadblocks effectively
• Comfortable navigating digital tools and map-based systems
• Proven ability to work independently while contributing to team goals