DME Referral Care Coordinator

Job Summary

To support a fast-paced referral coordination team, the full-time remote DME Referral Care Coordinator will manage DME referrals, ensuring timely authorization, ordering, and delivery confirmation while maintaining compliance and excellent customer service.

Key responsibilities

• Receive and communicate DME referral status, ensuring authorization prior to delivery and providing updates to all stakeholders
• Provide accurate pricing to the Billing Department and expand the list of DME providers to secure competitive pricing
• Coordinate with internal teams to ensure efficient information flow and respond to inquiries within established timeframes

Required qualifications

• Some college credit and/or experience in a related discipline
• At least one year of related experience in healthcare, DME, insurance, or physician practice
• Proficiency in standard office software and knowledge of medical terminology
• Ability to maintain confidentiality of data, including Protected Health Information (PHI)
• Compliance with all regulatory requirements and Quality Assurance initiatives