Document Management Services Representative

Job Summary

Managing the document intake process, the full-time Document Management Services Representative will retrieve and route required documentation for scheduling and pre-authorization workflows while ensuring accurate patient account management.

Key responsibilities

• Process incoming documents to link referrals and clinical information with patient accounts
• Communicate with team leaders and supervisors regarding document intake concerns
• Assist in merging duplicate patient accounts and verifying current demographic information

Required qualifications

• High School Diploma or GED
• 1-2+ years of experience in a healthcare setting
• High-level typing accuracy of 40 WPM or more with data entry precision
• Knowledge of front desk and scheduling operations
• Data processing experience preferred