Document Production Coordinator

Job Summary

Working onsite for training and transitioning to a remote model, the full-time Document Production Workflow Coordinator will deliver exceptional customer service through timely and accurate document production, while managing workflow, training team members, and ensuring quality standards in a high-pressure environment.

Key responsibilities

• Intake and clarify work requests from clients, negotiating deadlines and seeking alternative solutions as needed
• Prioritize and coordinate multiple projects, ensuring adherence to established guidelines and quality standards
• Act as a resource for document production questions, providing training and support to team members

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum of 3 years of experience in office settings, document production, or proofreading
• Advanced knowledge of Microsoft Office suite and document production procedures
• Experience with business terminology and proofing formats
• Ability to work in a fast-paced, deadline-driven environment while maintaining quality and accuracy