Document Production Coordinator

Job Summary

Delivering exceptional customer service and document production, the full-time Document Production Workflow Coordinator will manage work requests, prioritize projects, and serve as a resource for document quality assurance in a remote environment.

Key responsibilities

• Intake and clarify work requests from clients, negotiating deadlines and seeking alternative solutions as necessary
• Prioritize and coordinate multiple projects, especially under escalated deadlines, while ensuring adherence to established guidelines
• Act as a leading resource for document production and proofreading, identifying and correcting errors to maintain high-quality standards

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum of 3 years of office experience in proofreading, word processing, or document production
• Advanced knowledge of Microsoft Office suite with troubleshooting capabilities
• Experience with document production and proofreading procedures
• Ability to work in a fast-paced, deadline-driven environment while managing multiple projects