Document Production Coordinator

Job Summary

Delivering exceptional customer service in a fast-paced environment, the full-time Document Production Workflow Coordinator on the 2nd shift will manage work requests, prioritize projects, and ensure high-quality document production while training team members remotely.

Key responsibilities

• Intake and clarify work requests from clients, negotiating deadlines and seeking alternative solutions as needed
• Coordinate and balance multiple projects, prioritizing tasks especially under escalated deadlines
• Create, edit, and convert documents while ensuring quality and accuracy in production processes

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum of 3 years of experience in document production and preparation
• Advanced knowledge of Microsoft Office Suite, including PowerPoint, Excel, and Visio
• Ability to work independently and collaboratively in a team environment
• Experience handling sensitive and confidential documents in a deadline-driven setting