Document Retrieval Specialist

Job Summary

Supporting the Bill Review process, the full-time Document Retrieval Specialist will accurately enter, review, and validate healthcare claim information and documentation in a remote environment.

Key responsibilities

• Enters and maintains healthcare claim information, ensuring completeness and accuracy before advancing claims through the Bill Review process
• Validates entered data against source documents and performs quality checks to identify and correct errors
• Researches discrepancies and contacts healthcare providers to obtain missing documentation necessary for claim intake

Required qualifications

• High school diploma or equivalent required
• 1+ years of data entry or claims-processing experience required
• Strong data entry skills with demonstrated accuracy and attention to detail
• Proficiency with computer systems and Microsoft Office applications
• Ability to handle confidential healthcare information and maintain compliance with HIPAA