Document Support Associate
Job Summary
Detail-oriented and organized, the full-time remote Document Support Associate will manage member communications, document processing, and quality reviews while providing operational support to enhance customer service.
Key responsibilities
- Imaging documents and monitoring scheduling of deliverables to improve services and prevent issues
- Processing assigned work according to department procedures and interpreting documents for group accounts
- Implementing filing and documentation procedures while maintaining accurate physical and electronic files
Required qualifications
- High School Diploma or equivalent
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Strong interpersonal and organizational skills
Complete Job Description
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