Documentation Specialist

Job Summary

Providing essential support to the MRO division, the full-time Documentation Specialist will manage the follow-up and review of donor information related to positive drug testing results while maintaining confidentiality and delivering excellent client service in a remote environment.

Key responsibilities:

• Monitor and follow up on MRO requests for documentation from donors to determine final test results
• Contact healthcare professionals to verify prescriptions and medications, ensuring all necessary documentation is complete
• Enter documentation into the MRO computer system promptly and alert MRO of any unusual findings or discrepancies

Required qualifications:

• High School Diploma or GED required; Associate's Degree preferred
• 1 year of related MRO experience, medical, or pharmacy preferred
• Intermediate skill level in Microsoft Office Suite
• Exceptional writing, editing, and proofreading skills
• Ability to work independently and show initiative once trained