Dynamics 365 CRM Consultant
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Job Summary
Providing interim leadership for the commercial CRM function, the remote Dynamics 365 CRM Commercial Business Consultant will manage business-side initiatives, drive CRM adoption, and enhance sales processes while collaborating with commercial stakeholders and technical teams during Eastern Standard Time (EST) business hours.
Key Responsibilities
- Lead initiatives for the Microsoft Dynamics 365 CRM program and serve as a liaison between commercial stakeholders and technical teams
- Partner with sales and commercial leadership to define CRM priorities, adoption objectives, and business requirements
- Assess existing sales processes and CRM utilization to identify gaps and improvement opportunities
Required Qualifications
- Strong functional experience with Microsoft Dynamics 365 Sales or Dynamics CRM
- Demonstrated experience in CRM adoption, sales transformation, or commercial process improvement
- Strong understanding of sales operations and customer relationship management
- Experience gathering business requirements and translating them into CRM enhancements
- Ability to work independently in an interim leadership or advisory capacity
Complete Job Description
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