E-Learning Support Specialist
Job Summary
Managing daily support for partner learning management systems and exam platforms, the full-time E-Learning Support Specialist I will resolve tickets from faculty and students, troubleshoot course and exam issues, and conduct orientations in a remote environment.
Key responsibilities
- Resolve and respond to support tickets submitted by faculty and students
- Prepare, maintain, and troubleshoot issues for courses and exams within the LMS
- Conduct student and faculty orientations, including online office hours
Required qualifications
- Bachelor's degree or equivalent industry experience of 1-3 years
- Experience with Learning Management Systems (LMS)
- Comfort in a support role with high attention to detail
- Technologically independent and able to work as part of a virtual team
- Strong organization and communication skills
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 40,123 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
