eCommerce Experience Manager
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Job Summary
Owning the strategy and performance management for the mobile app and eCommerce loyalty experience, the full-time remote eCommerce Experience Manager will enhance athlete engagement, loyalty participation, and revenue contribution through cross-functional collaboration and data-driven decision-making.
Key Responsibilities
- Develop and manage the mobile app and loyalty experience strategy, ensuring alignment with athlete needs and business outcomes
- Create and maintain a unified performance scorecard to track app acquisition, engagement, and loyalty metrics
- Lead app store marketing strategies and partnerships to optimize app visibility and conversion rates
Required Qualifications
- Bachelor's degree or equivalent experience required
- 5-7 years of experience in eCommerce or digital marketing
- Strong strategic mindset with a focus on customer experience and business outcomes
- Proven ability to leverage data and analytics for measurable results
- Experience working across cross-functional teams and influencing stakeholders
Complete Job Description
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