eDiscovery Project Analyst

Job Summary

Serving as the primary internal process monitor for the Client Services department, the full-time eDiscovery Project Analyst will manage client data workflows, assist in project reporting, and act as the main point of contact for client requests while working remotely.

Key responsibilities

• Act as the single point of contact for daily client requests and escalate to the Project Manager as necessary
• Draft processing statements of work and Playbooks for project execution by other departments
• Monitor and report on the progress of client projects across multiple departments

Required qualifications

• High technical aptitude with database programs and review platforms
• Proficient knowledge of Relativity Processing and its functionalities
• Highly organized with the ability to manage multiple processes effectively
• Availability to work extended hours and on-call as needed
• Proven ability to work well in a team-based environment