Editorial Strategy Manager

Job Summary

Collaborating with content developers, the full-time remote Editorial Strategy and Client Communications Manager will align and sequence content across audiences and channels while ensuring existing clients receive tailored communications to enhance their advocacy for the brand.

Key responsibilities

• Ensure published content reflects a consistent narrative and brand voice across all channels
• Review and optimize content through an editorial lens, identifying gaps and opportunities for coherence
• Drive customer engagement and value realization through strategic communications throughout the client lifecycle

Required qualifications

• 5-7 years of experience in content development and strategy, preferably in B2B SaaS or professional services
• Strong background in journalism, publishing, or narrative writing
• Experience managing multi-channel content operations in a media or digital publication environment
• Demonstrated ability to collaborate with cross-functional teams in a matrixed setting
• Exceptional editorial judgment and strong writing and editing skills