Education Investigator

Job Summary

To ensure a superior client experience, the full-time Education Investigator will conduct thorough primary source education verification investigations remotely, adhering to FCRA and legal guidelines while utilizing various research methods to gather accurate information.

Key responsibilities

• Conduct education verification investigations following established processes and guidelines
• Utilize diverse methods to request and verify education records, including phone, fax, mail, and online databases
• Record and manage investigation data accurately in various databases while meeting departmental production standards

Required qualifications

• High School diploma required
• Experience in conducting research and verification investigations
• Familiarity with the Fair Credit Reporting Act (FCRA) and relevant legal guidelines
• Proficient in using various communication methods for information gathering
• Ability to manage time effectively and handle competing demands