Education Services Specialist
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Job Summary
To support a growing Education Services team, the Associate Education Services Specialist will manage the logistics of customer education programs, including video production and webinars, in a remote, 12-month contract role.
Key responsibilities
- Record, edit, caption, and publish training videos and course lessons for the Flashpoint Education Center
- Run backend logistics for customer webinars and training workshops, ensuring timely delivery and performance tracking
- Compile metrics and generate reports for customer education programs, including the monthly Customer Success Briefing
Required qualifications
- Demonstrated experience in video editing, including the ability to share a sample of previous work
- Proven ability to write clear and concise customer-facing content
- Strong organizational skills with a detail-oriented approach to managing multiple projects
- Familiarity with webinar platforms, CRM systems, or learning management systems
- Experience supporting live virtual events and managing customer education initiatives
Complete Job Description
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