Electrical Product Support Specialist
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Job Summary
Providing expert technical assistance, the full-time remote Technical Product Support Specialist in Electrical will assist customers by selecting the right products, offering post-sales support, and addressing product application and troubleshooting inquiries for a wide range of electrical products.
Key responsibilities
- Communicate with external and internal customers to deliver exceptional technical product support via telephone
- Utilize multiple computer programs to identify solutions and document conversations effectively
- Maintain a high level of technical expertise on products through industry experience and training
Required qualifications
- 5+ years of relevant experience in installation, maintenance, troubleshooting, and repair of electrical and lighting systems
- Experience with Industrial Controls and Automation
- Proficiency in computer use with the ability to navigate multiple applications simultaneously
Complete Job Description
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