Eligibility Analyst

Job Summary

Working remotely in a full-time capacity, the Eligibility Analyst will manage eligibility determinations, assist clients with benefits inquiries, and ensure compliance with relevant regulations.

Key responsibilities

• Conduct eligibility assessments and process benefit applications efficiently
• Provide exceptional customer service by addressing inquiries and resolving issues related to eligibility and benefits
• Maintain accurate records and documentation while adhering to deadlines and compliance standards

Required qualifications

• High School diploma or GED equivalent
• Minimum 1-2 years of experience in eligibility and/or benefits
• Ability to work in a fast-paced, customer service-driven environment
• Exceptional data entry skills with a high attention to detail
• Proficiency in using MS Excel and Word