Employee Benefits Advocate
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Job Summary
Supporting clients through inbound calls regarding employee benefit enrollment, the full-time Employee Benefits Advocate will work remotely, ensuring compliance and providing thorough responses to inquiries while documenting call details accurately.
Key responsibilities
- Handle a wide range of inbound calls professionally and positively
- Document call details and ensure timely and accurate processing of transactions
- Collaborate with team members to creatively solve problems and support clients effectively
Required qualifications
- Prior experience in benefit administration, insurance brokerage, or insurance provider roles
- Experience in adjacent employee benefits industries
- Service center and/or customer service experience
Complete Job Description
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