Engagement Manager
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Job Summary
Working remotely in a full-time capacity, the Engagement Manager will oversee the successful execution of ServiceNow/Pyramid Analytics implementation projects, focusing on onboarding, enablement, and project management while collaborating with clients and stakeholders.
Key responsibilities
- Manage the transition from Sales to implementation, ensuring alignment with client goals and project timelines
- Collaborate with stakeholders to develop proposals, establish success metrics, and lead the end-to-end onboarding process
- Evaluate project opportunities and mitigate risks while guiding customers on best practices related to the ServiceNow platform
Required qualifications
- Tertiary education in business or technology
- Experience in analytics or business intelligence environments
- Strong people management and interpersonal skills
- Technical acumen in business intelligence and analytics
- Demonstrated ability to build effective relationships with clients and colleagues
Complete Job Description
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