Engagement Manager
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Job Summary
Working remotely in a full-time capacity, the Engagement Manager will oversee the successful implementation of ServiceNow/Pyramid Analytics projects, focusing on onboarding, enablement, and project management while collaborating with clients and stakeholders.
Key responsibilities
- Manage the transition from sales to implementation, ensuring alignment with client goals and success metrics
- Collaborate with stakeholders to define project objectives, develop proposals, and lead the onboarding process
- Guide clients through best practices and decision-making regarding the ServiceNow platform, particularly in analytics
Required qualifications
- Tertiary education in business or technology
- Experience in analytics or business intelligence environments
- Demonstrated ability to build effective relationships with clients and colleagues
- Strong project management and implementation skills
- Technical acumen in business intelligence and analytics
Complete Job Description
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