Enrollment Client Success Manager
Job Summary
Working remotely in a full-time capacity, the Enrollment Client Success Manager will ensure schools are effectively implemented, trained, and supported in using Clarity software to meet their strategic and operational goals.
Key responsibilities
- Train schools during the onboarding and implementation process while leading regular check-in calls to track their progress
- Act as a trusted thought partner, communicating feature requests and product improvements to the product team
- Respond to support inquiries, escalate relevant issues, and document feedback from client schools
Required qualifications
- A minimum of 5 years' experience in a PK-12 school business office or non-profit billing and accounting
- Comfortable with technology and quick to learn new systems and software
- Experience using spreadsheets for data analysis and decision-making
- Strong organizational and time management skills
- Growth mindset with a passion for helping others solve problems
Complete Job Description
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