Enrollment Coordinator

Job Summary

To support the growth of a healthcare startup, the full-time remote Enrollment Coordinator will facilitate patient enrollment by engaging prospective patients through outreach, guiding them into care, and utilizing data to track enrollment metrics.

Key responsibilities:

• Engage and assist prospective patients interested in Ophelia's care program
• Utilize a patient-centered and trauma-informed approach to guide patients into care
• Conduct outreach and follow-up calls to re-engage prospective patients

Required qualifications:

• 2+ years of experience in a client-, customer-, or patient-facing role
• Comfortable with phone outreach, including cold calls and follow-ups
• Technical savvy in navigating a remote, tech-enabled work environment
• Able to thrive in a fast-paced startup setting
• Data-minded with the ability to track outreach and enrollment outcomes