Enrollment Manager

Job Summary

Leading a team to enhance enrollment processes, the full-time Manager, Enrollment will drive efficiencies and compliance while optimizing the customer experience for newly referred families in Careforth's Structured Family Caregiving program.

Key responsibilities

• Lead and manage a team to meet or exceed activation goals
• Develop and manage workflow and performance metrics to achieve growth objectives
• Build and maintain strong relationships with partners and represent the organization at various meetings

Required qualifications

• 7+ years of experience in long-term services and supports (LTSS) or managed care, preferably in a customer-facing role
• Bachelor's Degree or equivalent work experience in healthcare or social services
• 3+ years of progressive experience managing staff and operations
• Proven ability to grow business in a regulated environment
• In-depth knowledge of geriatrics and services for individuals with complex medical conditions