Enrollment Specialist
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Job Summary
To support individuals on their cancer journey, the full-time Enrollment Specialist will engage with prospective members through outbound calls, educate them on available services, and facilitate their enrollment in the program while working remotely.
Key responsibilities
- Conduct around 80 outbound calls daily to inform eligible members about Thyme Care's services and support
- Build trusting relationships with members by actively listening and understanding their needs during enrollment
- Document member preferences and obtain consent while following care team policies and procedures
Required qualifications
- Experience in sales roles or recent college graduates with 1+ years in a fast-paced environment
- Familiarity with healthcare environments or sales experience is preferred
- Proficiency in using technology, including Zoom, Google Suite, and Slack
- Ability to work in a private, quiet environment to ensure member privacy
- Strong metrics focus with a track record of meeting or exceeding goals
Complete Job Description
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