Enrollment Support Specialist

Job Summary

Providing high-quality customer service, the full-time remote Enrollment Support Specialist will manage inquiries from prospective and current students, maintain accurate enrollment records, and ensure the integrity of sensitive data within the University's information systems.

Key responsibilities

• Serve as the primary contact for admissions and financial aid inquiries, ensuring timely support across departments
• Manage incoming documents for undergraduate students, verifying accuracy and updating records accordingly
• Maintain data integrity within student information systems and assist with workflow management across enrollment processes

Required qualifications

• High school diploma required; post-secondary education preferred
• One year of relevant work experience in records management or customer service preferred
• Knowledge of records management concepts
• Ability to manage multiple projects and tasks simultaneously
• Excellent customer service skills for interactions with students, parents, and administrators