Enrollment Technician III

Job Summary

To ensure accurate and timely member enrollment, the full-time remote Enrollment Technician III will manage complex enrollment processes, coordinate with various teams, and mentor less experienced associates.

Key responsibilities

• Enroll subscribers and dependents, verify enrollment status, and resolve discrepancies in membership records
• Coordinate with the Account Installation Team regarding member identification cards and billing processes
• Provide support for special projects and serve as a subject matter expert in client account meetings

Required qualifications

• High School Diploma or GED
• 5 years of experience in membership enrollment, member services, billing, claims operations, or data analysis
• Proficiency in Microsoft Office Suite, especially Excel
• Ability to work effectively in a team environment and adapt to changing priorities
• Experience handling large amounts of member enrollment data with attention to detail