Enrollment Training Coordinator

Job Summary

To support the Enrollment Team, the full-time remote Enrollment Training Coordinator will develop and deliver training content, facilitate live training sessions, and manage training logistics to ensure team members are well-equipped to guide prospective members through the enrollment process.

Key responsibilities

• Develop training content and facilitate both virtual and live training sessions for new hires and ongoing education
• Create training materials and resources to keep team members informed about product updates and changes in workflows
• Track team members' training progress and assess their performance against quality standards through regular evaluations

Required qualifications

• 2+ years of experience in training delivery or staff development, including virtual and self-paced training programs
• Bachelor's Degree
• Experience in a fast-paced, startup environment
• Knowledge of HIPAA and healthcare compliance standards is a plus
• Certified Professional in Training Management (CPTM) or similar certification is ideal but not required