Enterprise Account Director

Job Summary

Owning the relationship and results for a select number of large accounts, the full-time remote Enterprise Account Director will lead implementations, manage cross-functional teams, and ensure successful project delivery while integrating AI solutions into customer operations.

Key responsibilities

• Manage the relationship and performance of major accounts, ensuring timely implementation and renewal
• Oversee project management for implementations, including planning, milestones, and team coordination
• Design and optimize the integration of AI into customer workflows and operations

Required qualifications

• 4+ years in management consulting, enterprise implementation, or technical account management
• Experience managing complex projects with multiple stakeholders and moving parts
• Technical proficiency with APIs, webhooks, and data flows; familiarity with SQL or light scripting is a plus
• Hands-on experience with AI applications, particularly in evaluating or building LLM-based agents
• Strong written communication skills and the ability to engage effectively with both executives and operational staff