Enterprise Account Director
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Job Summary
Owning a portfolio of large brand clients, the full-time remote Enterprise Account Director will manage onboarding, facilitate content coaching, and drive account growth while ensuring client satisfaction and program performance.
Key responsibilities
- Lead client onboarding by mapping stakeholders, training teams, and establishing communication channels
- Collaborate with editorial teams to coach clients on transforming content into stories suitable for publication
- Monitor account performance and renewals, identifying growth opportunities within client organizations
Required qualifications
- 4-6+ years of experience in account management, client services, or customer success with large clients
- Proven track record of owning renewal and expansion targets
- Understanding of SEO, content marketing, and digital PR
- Experience analyzing performance data using tools like Google Analytics or SEMrush
- Strong organizational skills and clear writing ability for managing multiple stakeholders
Complete Job Description
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