Enterprise Account Management Team Manager

Job Summary

Leading a team of six Account Managers, the full-time salaried Enterprise Account Management Team Manager will focus on gross and net revenue retention for existing enterprise customers, ensuring accurate forecasting and development of team members in a fully remote environment.

Key responsibilities

• Lead, coach, and develop a team of Enterprise Account Managers, conducting regular 1:1s and performance reviews
• Own the team's revenue retention and expansion goals, ensuring accurate weekly forecasts and reporting
• Manage account assignments and territory adjustments while driving proactive engagement for renewals and expansions

Required qualifications

• 5+ years in enterprise account management or customer-facing sales, with 2+ years in a leadership role
• Demonstrated experience in owning and reporting retention or revenue numbers, with a focus on forecasting accuracy
• Proven track record of developing account managers into top performers
• Strong understanding of renewals, pricing structures, and procurement in mid-size and large organizations
• Familiarity with Salesforce for forecasting and account planning