Enterprise Account Manager
Job Summary
To support a growing customer success organization, the full-time remote Enterprise Account Manager will lead account management activities, focusing on customer up-sell, expansion, and successful migration of legacy customers to new licensing models.
Key responsibilities
- Develop and execute strategic account plans to drive customer adoption, satisfaction, and revenue growth
- Lead in-account expansion activities, identifying and cultivating new business opportunities within existing accounts
- Establish best practices for account management and mentor team members on successful cross-sell and upsell techniques
Required qualifications
- 5+ years of experience in Enterprise Account Management, B2B SaaS Sales, or Strategic Account Management
- Proven track record of meeting or exceeding expansion and retention targets
- Experience navigating complex enterprise organizations and engaging C-suite stakeholders
- Strong understanding of SaaS business models and value-based selling
- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Complete Job Description
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