Enterprise Account Manager
Job Summary
Owning a book of enterprise accounts, the remote Enterprise Account Manager will focus on strategic renewals, building executive relationships, and protecting recurring revenue while managing customer transitions to a new cloud-native platform.
Key responsibilities
- Manage renewals across a diverse portfolio of strategic accounts, ensuring retention of recurring revenue
- Engage with executives to build relationships and address account risks proactively
- Coordinate with internal teams to meet customer needs and identify expansion opportunities
Required qualifications
- 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company
- Experience managing a significant book of business, ideally with annual recurring revenue of $5M+
- Proven track record in selling or renewing complex IT solutions
- Strong negotiation skills with a focus on multi-year terms and value discussions
- Familiarity with NRR and GRR calculations and their impact on account management
Complete Job Description
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