Enterprise Account Manager
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Job Summary
Strategically managing a portfolio of enterprise customers, the full-time remote Enterprise Account Manager will drive retention and expansion while ensuring clients achieve maximum value from Jasper's Marketing AI platform.
Key responsibilities
- Serve as a trusted advisor to customers, developing engagement strategies and delivering strategic business reviews to highlight ROI and adoption
- Own and manage account plans for enterprise clients, focusing on retention, renewal, and identifying new expansion opportunities
- Collaborate with cross-functional teams to advocate for customer needs and influence product development based on feedback
Required qualifications
- 4+ years of B2B SaaS experience in Account Management, Customer Success, or Sales, with at least 2 years managing enterprise accounts
- Proven track record of driving renewal, retention, and expansion revenue in large organizations
- Strong capabilities in discovery and tailoring value narratives for executive audiences
- Technical fluency with SaaS platforms and enterprise systems, including APIs and integrations
- Curiosity about AI and a passion for helping global brands innovate with technology
Complete Job Description
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