Enterprise Accounts Director

Job Summary

Owning a focused portfolio of large enterprise customers, the remote Enterprise Accounts Director will manage strategic relationships, develop account strategies for growth, and collaborate with cross-functional teams to ensure successful implementation and ongoing partnership health.

Key Responsibilities

• Serve as the senior relationship owner for a portfolio of large, complex enterprise accounts, developing strategies to drive long-term health and growth
• Partner with Sales and cross-functional teams to ensure continuity from late-stage sales through implementation and ongoing account management
• Identify and develop opportunities for expansion within existing relationships, leading strategic commercial conversations and initiatives

Required Qualifications

• 8-10+ years of experience in enterprise account management, strategic partnerships, or a related commercially focused role
• Proven experience managing large, complex enterprise relationships involving software, APIs, or other technically complex partnerships
• Demonstrated ability to create strategic account plans that enhance customer outcomes and foster commercial growth
• Strong commercial instincts with experience in identifying expansion opportunities and navigating complex commercial conversations
• Familiarity with AI tools for analysis or account management is a plus