Enterprise Customer Success Manager
Job Summary
To grow relationships with enterprise-level clients, the full-time Enterprise Customer Success Manager will manage complex software implementations, provide exemplary customer support, and drive revenue growth while working remotely or from the Austin, Texas office.
Key responsibilities
- Develop enterprise accounts into high-value customers who advocate for the software
- Quarterback complex software implementations for top accounts
- Collaborate with the onboarding team and product team to enhance customer experience and account management practices
Required qualifications
- 3+ years of experience in Customer Success Management or related roles in the Title & Escrow industry
- Significant experience in enterprise and strategic account management or direct sales
- Proven ability to drive revenue growth through a consultative sales approach
- Experience with Salesforce preferred
- Strong technical fluency and problem-solving skills
Complete Job Description
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