Enterprise Renewals Specialist
Job Summary
To support the Global Renewals Management Function, the full-time remote Enterprise Renewals Specialist will manage customer-centric renewal strategies, drive operational discipline for renewal management, and protect annual recurring revenue (ARR) by collaborating with sales teams to secure renewal contracts.
Key responsibilities:
- Protect and grow ARR by collaborating with sales teams to secure renewal contracts in advance of expiration
- Drive smooth renewal execution and close processes, including negotiating commercial terms and presenting renewal offers
- Research customer license purchases and utilization to make informed recommendations on renewal proposals
Required qualifications:
- 5 years of experience in Enterprise Renewals, Deal Support, Contract Management, or Customer Success
- Experience with the Annual Recurring Revenue business model and managing SaaS subscription renewals
- Proficiency in MS Excel and prior experience using Salesforce.com and/or Salesforce CPQ
- Relevant industry experience in High Tech, SaaS, or Cybersecurity preferred
- Proven experience utilizing AI technologies to enhance decision-making and streamline workflows
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