Enterprise Telecom Engineer
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Job Summary
Seeking an experienced Enterprise Telecom Engineer for a full-time remote position focused on designing, supporting, and optimizing enterprise voice, contact center, and telecommunications infrastructure within a growing healthcare organization.
Key Responsibilities
- Engineer, administer, maintain, and support enterprise telephony and contact center environments
- Support and troubleshoot LAN, WAN, and cloud connectivity associated with voice and contact center services
- Develop and evolve enterprise voice and communications architecture, establishing technical standards and performing root-cause analysis for complex incidents
Required Qualifications
- 5+ years of experience in enterprise telecommunications, networking, or related infrastructure engineering
- Demonstrated experience supporting enterprise VoIP and SIP-based telecommunications
- Strong knowledge of SIP, RTP/SRTP, SBCs, and call routing
- Ability to troubleshoot complex telecommunications and voice-quality issues across multiple infrastructure layers
- Experience working with carriers, ISPs, and telecommunications vendors
Complete Job Description
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