Epic Resolute Manager
Job Summary
To ensure the delivery of reliable and efficient technology services, the full-time Epic Resolute Manager will oversee operational management of enterprise technology services, lead teams, and drive continuous improvement in service delivery while working remotely.
Key responsibilities
- Manage day-to-day service operations for technology platforms supporting clinical and business processes
- Lead teams to enhance service delivery and improve customer satisfaction
- Drive continuous improvement initiatives within technology services and operational management
Required qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, or related field preferred
- 8+ years of experience in enterprise IT or digital services required
- 2+ years of team leadership or supervisory experience preferred
- Current Epic certification in Resolute HB Admin, Resolute PB Admin, or related areas preferred
- Experience supporting enterprise platforms or healthcare IT environments preferred
Complete Job Description
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