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ESM Architect

Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Sep 30, 2026
This job expires in: 30 days

Job Summary

Owning the end-to-end solution architecture, the full-time ESM Architect will deliver a scalable ServiceNow solution across Workplace Service Delivery, Enterprise Asset Management, Field Service Management, and Workflow Data Fabric while ensuring alignment with business objectives and future initiatives.

Key responsibilities
  • Define overall platform and solution architecture, leading architecture workshops and design governance activities
  • Establish integration patterns using IntegrationHub, APIs, MID Servers, and WDF capabilities while providing architectural oversight
  • Support project estimations, technical risk management, and deployment planning, ensuring OOTB adoption and minimizing technical debt
Required qualifications
  • 12+ years of overall IT experience
  • 6+ years in ServiceNow architecture roles
  • Experience delivering enterprise-scale ServiceNow implementations
  • Exposure to Workplace Service Delivery, Field Service Management, Enterprise Asset Management, IntegrationHub, and CMDB

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