ETA Direct Specialist
Job Summary
Working remotely in a full-time capacity, the ETA Direct Specialist will manage break-fix troubleshooting of internal applications, prioritize and resolve application issues through a ticketing system, and assist with Tier 1 user support under guidance.
Key responsibilities
- Perform break-fix troubleshooting of applications impacting end users
- Manage support requests through a queue-based ticketing system
- Assist senior team members with the integration of new equipment and applications
Required qualifications
- Experience with SQL, Excel, ITIL, ServiceNow, and FSM preferred
- Familiarity with Service Desk and technical support concepts
- Ability to perform routine support duties with guidance
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,849 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
