Events Coordinator

Job Summary

Supporting virtual events in a full-time capacity, the Events Coordinator will assist Program Organizers, troubleshoot participant issues, and propose improvements to enhance participant completion while working remotely.

Key responsibilities

• Provide first-level support for Program Organizers during events, addressing questions and escalating issues as necessary
• Collaborate with the Events Manager to lead check-in calls and ensure effective communication throughout event shifts
• Monitor event quality and participant engagement, offering feedback and suggestions for improvements to enhance overall program effectiveness

Required qualifications

• Leadership or Team Captain experience preferred, especially in managing volunteers or part-time staff
• Strong communication skills with a focus on motivating and supporting team members
• Ability to work effectively in fast-paced environments and adapt to shifting priorities
• Experience in data-driven decision-making to improve event execution
• Access to a computer and reliable internet connection