Eviction Diversion Intake Specialist

Job Summary

To support the Eviction Diversion Program, the part-time Eviction Diversion Intake Specialist will review landlord applications, provide guidance on application processes, and ensure proper service allocation while working remotely for 15-20 hours per week.

Key responsibilities

• Review and process landlord requests for eviction diversion, ensuring all necessary components are included
• Engage with landlords to assist in application approval and provide instructions for corrections when necessary
• Screen for fraudulent applications and report findings to the supervisor

Required qualifications

• High school diploma required; bachelor's degree preferred
• Strong proficiency with Microsoft Office, particularly Outlook and Quickbase
• Experience with data entry and record keeping
• Ability to adapt quickly to program and software changes
• Some knowledge of mediation or landlord-tenant issues in Philadelphia is a plus