Executive Community Relations Manager
Job Summary
Managing executive escalations, the full-time Executive Community Relations Manager will triage high-visibility issues, draft responses for community platforms, and coordinate messaging during live incidents in a remote environment.
Key responsibilities
- Triage executive escalations and assess severity to resolve issues quickly
- Draft responses for high-visibility issues on community platforms like X, Discord, and Reddit
- Own cases involving prominent traders and public figures, ensuring clear resolutions
Required qualifications
- 4+ years in executive escalations, customer relations, or community management at a consumer-facing company
- Exceptional writing skills with the ability to adjust tone for different audiences
- Experience handling sensitive public-facing issues with reputational implications
- Proven ability to partner with Communications, PR, or Community teams during incidents
- Strong ownership habits and ability to make quick judgment calls with incomplete information
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,336 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
