Executive Director Digital Product

Job Summary

Leading the technology product strategy for patient growth and engagement, the remote full-time Executive Director Digital Product will manage multidisciplinary teams to enhance digital experiences across acquisition, retention, and membership portfolios within CVS Healthcare Delivery.

Key Responsibilities

• Partner with executive leadership to define and build end-to-end digital experiences for patient acquisition and ongoing care engagement
• Lead cross-functional technology teams to develop scalable platforms integrating marketing, sales, and retention initiatives
• Establish continuous feedback loops to optimize digital conversion funnels and enhance service recovery pathways

Required Qualifications

• Bachelor's degree required; graduate degree and/or clinical background preferred
• 10-15+ years of progressive leadership experience in healthcare operations and clinical technology product management
• Proven track record of partnering with primary care delivery networks or value-based care organizations
• Hands-on experience with consumer engagement tools, CRM/Salesforce integrations, and Epic EHR workflows
• Demonstrated ability to lead high-performing teams and drive measurable patient growth and engagement