Executive IT Support Specialist
Job Summary
Providing professional and discreet technology support, the full-time Executive IT Support Specialist will ensure seamless technology experiences for executive leadership and VIP stakeholders, handling technical issues across various devices and collaboration tools in an office setting.
Key responsibilities
- Deliver professional technical support through in-person, remote, and on-demand channels to executives and senior management
- Troubleshoot and resolve issues related to hardware, software, network connectivity, and collaboration tools to maintain executive productivity
- Prepare and support technology for high-visibility meetings and events, ensuring reliable performance and adherence to security standards
Required qualifications
- Minimum of 1 year of experience in IT support, desktop support, or a related technical support function
- Bachelor's Degree in a relevant field
- Strong working knowledge of Windows, macOS, Microsoft 365, and collaboration platforms
- Experience troubleshooting hardware, software, networking, and audio/video conferencing issues
- Ability to handle confidential information with discretion and professionalism
Complete Job Description
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